1. APPLICABILITY AND ACCEPTANCE OF THESE CONDITIONS
1.1 These Conditions apply to each order that Thomson Reuters (Professional) Australia Limited ABN 64 058 914 668 (we) accept from a customer (you) for the supply of goods or services. These Conditions do not apply if you make an order using a trade account or you purchase products and services for which there are separate terms and conditions specific to those products and services.
1.2 Your acceptance of goods and services from us means that you accept these Conditions. No variation by you of these Conditions will be valid unless our authorised representative gives you written confirmation that that variation is accepted.
1.3 We may make changes to these Conditions from time to time. If we do, we will notify you in writing before they take effect. Your acceptance of further goods and services and/or payment of further instalments due after the date we notify you of a change is deemed acceptance of those changes. If you do not want to accept the changes, you are entitled to terminate any ongoing subscription affected by written notice to us within 30 days after receiving notice of the relevant changes.

2. PRICES, CHARGES AND PAYMENT
2.1 You agree to pay in full the amount specified on any invoice rendered by us for goods and services supplied to you within 30 days of the date of the invoice (unless we agree otherwise in writing).
2.2 Where we make individual deliveries of goods or deliveries in instalments, you may be invoiced separately for each delivery in which case, you agree to pay each invoice according to its terms.
2.3 If you purchase a product through us that is published by another company, you will be required to pay our cost of the importation of the product and we may charge a delivery fee for delivering the product to your address. The importation cost will be included in the product price on the invoice for the goods. The delivery fee may be listed separately on the invoice or included in the product price.
2.4 If we have to convert the price or the charge for the cost of importation from another currency, you agree that we have absolute discretion in relation to the exchange rate used to make the conversion.
2.5 All American Express and Diners Club payments are subject to a surcharge. We reserve the right to make changes to this surcharge from time to time or to extend the surcharge to other methods of payment. If we do make any changes, we will notify you in writing before the changes take effect.

3. DELIVERY
3.1 You accept that dates we give you for delivery are our best estimate, are given in good faith and may be subject to change without notice.
3.2 We will deliver goods ordered to the address supplied on your order form or to an alternate address that we agree in writing.
3.3 You agree that delivery will be complete when the goods are dispatched to your nominated address. Delivery by us to a carrier will be deemed to be delivery to you.

4. RISK AND TITLE
4.1 The risk in any goods that you order from us will pass to you on delivery irrespective of when payment is completed.
4.2 You agree that all goods remain our property until you have paid for them in full. Until then, you acknowledge that we remain the equitable and legal owner and that you are in possession of those goods only as our bailee until you have completed payment. For the avoidance of doubt, your entitlement in relation to any service is limited to a licence only for the subscription period. Ownership is reserved to us.
4.3 You are liable to pay in full the price of any goods delivered to you. If you fail to pay for goods by the due date for payment, we will be entitled to retake possession of the goods, resell them and keep the proceeds of the sale. Any shortfall remaining in the amount owing after resale will remain a debt owed by you.

5. SUPPLY OF SUBSCRIPTION PRODUCTS
5.1 When your order for a subscription product (e.g. loose-leaf, periodical publications, online service or CD-ROM products) is accepted, we will:
(a) supply that product to you and invoice you to pay for that product in one or multiple instalments for an initial subscription period of 12 months (initial period); and
(b) continue to supply that product to you and invoice you after the initial period has expired until you cancel the order for that product in accordance with Clause 6.
5.2 We can immediately cancel your subscription to a product at any time by giving you written notice. If we do that, we will refund to you, on a pro-rata basis, any part of the subscription fee that you have already paid that relates to the unused portion of that subscription.
5.3 If you are subscribing to an online product or a software and services product, to which these Conditions apply, the terms of the attached Addendum as specified to apply to that product, also apply to your purchase.

6. RETURN OF GOODS AND CANCELLATION OF SUBSCRIPTIONS
6.1 You can only return goods to us that you have purchased if you do the following:
Subscription Products:
You must notify us that you wish to cancel your order for a subscription product within 30 days of receiving your first invoice from us, otherwise you may only cancel within 30 days of receiving a renewal invoice.
If you cancel an order for a subscription product outside the 30 day period, your cancellation will only take effect at the end of the current twelve month period for an annual fee subscription product. In the case of other subscription products, you may cancel but you will not receive a refund or credit.
Non-Subscription Products (including back-sets of subscription products):
You must notify us in writing within 30 days of the date of the invoice that you want to cancel the order for the goods.
6.2 Whenever you notify us that you wish to return goods or cancel a subscription you must: (a) include the ISBN/ISSN, the title, quantity and invoice number of the goods; and
(b) return the goods to us in their original condition.
6.3 If you fulfil the conditions in clauses 6.1 and 6.2, we (in our absolute discretion) will either issue you with a credit or refund the purchase price paid by you for the returned goods.
6.4 Except where required by law, you will not be entitled to a refund or credit if you cancel an order but do not complete all of the steps set out in clauses 6.1and 6.2 above. Returning goods outside the return period will NOT entitle you to a refund or exempt you from paying the balance of the purchase price.

7. UNANTICIPATED EVENTS
We may cancel or suspend delivery of any ordered product in the event of any delay or non-performance due directly or indirectly to wars, terrorism, strikes, lockouts, delays or defaults of manufacturers or suppliers, act of God, or any other cause beyond our reasonable control.

8. COSTS
If you default in performing your obligations under these Conditions and we incur expenses in enforcing our rights under these Conditions (for example and without limitation, expenses incurred by us in recovering any moneys owed by you to us), you must pay those expenses to us on demand (including all legal costs on a full indemnity basis).

9. PRIVACY
9.1 If you are one or more individuals this Clause 9 applies. You acknowledge that personal information concerning you collected or held by us may be used for a variety of purposes including:
(a) to supply goods and services that you have ordered;
(b) to administer your account and to enforce this contract; and
(c) for marketing purposes which may include disclosure of your information to other members of the global Thomson Reuters group of companies;
9.2 If you do not want us to use your personal information for marketing purposes, please advise us in writing.
9.3 You also agree that if you provide us with personal information about any other individual, you will ensure that the individual is aware:
(a) that you have supplied their personal information to us and the reason; and
(b) of the details in this clause 9 which apply to information we collect about them as well as information we collect about you.
9.4 A copy of our Privacy Policy can be viewed on the Internet at www.thomsonreuters.com.au. It tells you more about the types of organisations to which we usually disclose personal information.
9.5 If you fail to provide any information requested by us, we may be unable to supply the goods and services that you order or request.
9.6 In most circumstances, you have a right to access any personal information which we collect and hold about you and to have it corrected if it is wrong. Please contact our Privacy Officer to ask for access to your information or if you have a complaint concerning your information privacy. We may deny your request for access in some circumstances but if we do this we will tell you why.
9.7 You consent to us sharing your personal information with other Thomson Reuters group companies including those overseas and with our service providers who are located overseas.
9.8 If you apply to us for credit terms we may give certain information about you including identity particulars to a credit reporting agency and we will tell you separately about other uses and disclosures of your personal information relevant to your application for, or our provision of, credit.

10. GST
10.1 In these Conditions the terms “GST”, “supply” and “tax invoice” have the meaning given to those terms in the A New Tax System (Goods and Services) Tax 1999 (Cth) and the term “GST” also includes any penalties or additional tax imposed in relation to the GST payable in relation to the supply of services under these Conditions.
10.2 Any amount payable by you under clause 2 is inclusive of GST.
10.3 If the amount of GST paid or payable by us on a sale made to you differs from the amount of GST you have paid to us for the goods or services sold, then the amount of GST paid by you will be adjusted either by further payment by you to us or repayment to you by us of the amount of the adjustment.
10.4 In relation to any GST paid by a party under these Conditions, including any adjustment, the payee will provide the payor with a tax invoice.

11. TERMINATION FOR BREACH
Without prejudice to our other rights at law, we may cease supply of goods or services to you immediately by giving notice in writing if you breach any material term of these Conditions.

12. DISCLAIMER OF LIABILITY AND WARRANTIES
12.1 The Trade Practices Act 1974 (Cth) and similar laws may confer rights and remedies on you in relation to the provision by us of goods or services ordered by you which cannot be excluded, restricted or modified (Non-excludable Rights). We do not exclude any Non-excludable Rights but we do exclude all other conditions and warranties implied by custom, law or statute.
12.2 Except as provided for by the Non-excludable Rights:
(a) all goods and services ordered by you are provided without warranties of any kind, either express or implied;
(b) we do not warrant that those goods and services will be complete or free from all errors;
(c) we do not warrant that information will continue to be available to us to enable us to keep those goods and services up-to-date; and
(d) all representations are expressly excluded and you have not relied on any representations in ordering goods and services from us.
12.4 To the fullest extent permitted by law, our liability for breach of any implied warranty or condition which cannot be excluded is limited at our option to supply of the good or service ordered by you again or paying for their resupply.

13. GOVERNING LAW
These Conditions will be governed by and construed according to the law of New South Wales and the parties agree to submit to the jurisdiction of the courts and tribunals of or exercising jurisdiction in that State.

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The terms of this Addendum and the Terms & Conditions (Conditions) govern your relationship with Thomson Reuters (Professional) Australia Limited ABN 64 058 914 668 (“us”) in relation to the provision of goods and services. The terms of the Addendum take precedence over the Conditions in relation to online services and CD Rom Products.

1. Supply and Grant of Licence
Subject to the further provisions of this Addendum, we grant to you a non-exclusive, non-transferable limited licence to:
1.1 access and use data made available on the online service operated by us that you have chosen to subscribe to in your Order (the service);
1.2 download and temporarily store insubstantial portions of such data to a storage device under your exclusive control (your network);
1.3 internally display such downloaded data; and
1.4 reproduce such data subject to the further limitations set out in this Addendum.

2. Access Security
2.1 We will provide access to the service to the number of users specified on your Order who have been issued by you with a user name and password to access your network (authorised users);
2.2 If required, we will provide a user name and password (logon id) to authorised users who need to have access to the service other than through your network.
2.3 If you want to use an IP authentication regime, you must ensure that the IP address you use is unique to your organisation. If not, we will issue logon ids to enable your authorised users to access the service.
2.4 You must:
(a) ensure that only authorised users access the service through your network or a logon id;
(b) ensure that authorised users comply with the terms of this Addendum;
(c) ensure that only the number of users specified on your Order have access to the service;
(d) ensure that authorised users do not disclose their logon id or network password to a third party;
(e) promptly cancel the network password of any user who ceases to be registered with, employed by or contracted to you;
(f) take all reasonable steps to disable the ability of any user to access the service who breaches or fails to observe any provisions of this agreement where such breach is not remedied within 14 days of our notifying you and the user of such breach; and
(g) notify us immediately if you suspect that the security of a logon id or of your own network has been compromised or if the service is being used in an unauthorised manner.
2.5 If you are a faculty within an academic institution, you must ensure that only staff and students of your faculty are permitted to access the Service and that students and staff of other faculties within the institution are expressly excluded from accessing the Service, unless you have obtained a campus wide licence for that purpose.
2.6 If you are a library, you may not grant users remote access to the service and users may only use the service for private individual use.

3. Use of the Publications
3.1 The publications appearing on the service are not a substitute for legal or other professional advice.
3.2 Information appearing in the publications available on the service may only be used by authorised users in the ordinary course of business and expressly for:
(a) the purposes of research, study, supplying educational services or the giving of professional advice; or
(b) inclusion in essays, theses, professional advices, papers, submissions, communications to and publications for students, clients and potential clients, the preparation of tenders, reports, submissions and other like documents (work product), provided:
(i) reproduction of content in work product does not represent a substantial proportion of the content of any single publication accessed via the service,
(ii) users may not undertake these activities for or on behalf of a third party unrelated to your organisation;
(iii) the work product is not made available for sale;
(iv) where you have subscribed to a news service, you may not communicate, download or reproduce any content from that service at all without first obtaining our express prior written permission; and
(v) recipients of the work product are not permitted to make further reproductions of such material.
3.3 Certain software you use may not be capable of supporting the service and the performance of the service will vary with the hardware on which it is used. You must check that your network is capable of supporting the service before completing your order.

4. Intellectual Property Rights
4.1 All intellectual property rights in the software and the publications available on the service are and remain the exclusive property of ourselves or third party suppliers as the case may be. When using the publications and the service, you must comply with the law including, without limitation, copyright laws.
4.2 Unless permitted by law or as otherwise expressly permitted in this Addendum, you must not, nor must you authorise any third person to:
(a) reproduce, copy, download, scrape, store, publish, transmit, transfer, communicate, distribute, disseminate, sell, rent, lend or otherwise use the publications or the service, or any part of the publications or service, in any form or by any means;
(b) modify or make any alterations, additions or amendments to any part of the publications downloaded from the service;
(c) make the service available to any person other than an authorised user;
(d) convert material downloaded from the service into an electronic format other than the one in which it was supplied;
(e) reverse engineer, decompile, disassemble or otherwise attempt to discern the source code of the components of the service or reproduce all or any portion of the said components;
(f) remove, alter, circumvent or tamper with any trade marks, copyright notices, copyright protection devices, disclaimers or other legal notices;
(g) combine the whole or any part of the data available on the service with any other software, data or material; or
(h) store or use any part of such data in an archival database or other searchable database except as forming part of any work product.

5. Suspension or Modification of the Service
5.1 We may discontinue or revise any or all aspects of the service or publications appearing on the service (including, without limitation, the supply of any publication through the service) at our sole discretion and without prior notice.
5.2 We may, without notice, suspend access to the service, in whole or in part, until further notice, with immediate effect:
(a) to periodically maintain or improve the publications or the service and related systems;
(b) to comply with any order, instruction or request of any government, any emergency services organisation, or other competent judicial, administrative or regulatory authority;
(c) if we believe that the service or the publications may be used in such a way as may constitute a breach of any provision of the Conditions or this Addendum; or
(d) if you fail to pay all or part of any fee by the due date.
5.3 Whilst we will use our best endeavours to minimise disruption to the service, unscheduled outages may occur from time to time.

6. Consequences of Suspension and Termination
6.1 Upon termination or suspension of your subscription for any reason, we may immediately disable access to the service and neither you nor your authorised users will be entitled to access the service.
6.2 If we have suspended your service for failure to pay all or part of the subscription fee by the due date, we will, at our sole discretion (unless required otherwise by law), reconnect the service to you for the remainder of your subscription period, provided you pay the full amount for which you have been invoiced.
6.3 If we remove or modify any or all publications from the service (in accordance with clause 5.1 of this Addendum), your remedy is limited to a pro-rata refund of the subscription fee provided you have already paid for access to the relevant publication.

7. Hypertext Links
The service contains hypertext reference links and other pointers to internet websites operated by third parties. These linked websites are not under our control and we are not responsible for the contents of any linked website or any hypertext reference link contained in a linked website. We provide these links to you as a convenience only, and the inclusion of any link does not imply any sponsorship or endorsement of the linked website, or approval of any material on the website, by us. We make no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material on other websites to which content is linked. You link to any such website entirely at your own risk. When visiting other websites you should refer to each such website's individual terms of use and not rely on these Conditions.

8. Using our RSS Feed Functionality
8.1 If you use our RSS Feed Functionality to download data from the Service for display on a site under your organisation’s control, such use is subject to the terms of this Addendum and, to the extent not already covered elsewhere in this Addendum, these following conditions:
(a) you can only use that content in the ordinary course of your business;
(b) you may not charge third parties either directly or indirectly for access to that data;
(c) you must include an acknowledgment that the data is “published by and reproduced with the permission of Thomson Reuters”;
(d) you must not suggest any endorsement by or association with Thomson Reuters;
(e) where possible, you must provide a link back to the publications from which the summary information originated, or display the url at which they can be accessed; and
(f) you acknowledge that we have absolute control over the data that you have chosen to include within the display via the RSS Feed and that that data may be withdrawn from publication at any time at our sole discretion.

9. Alert24 Service
© 2008 Australian Associated Press Pty Limited (AAP) or its licensors.
If you subscribe to the Alert24 service, the service includes content provided by AAP. AAP reserves all rights, including copyright, in services provided by it. The information, text and images in the service are for personal use only and may not be re-written, copied, re-sold or re-distributed, framed, linked or otherwise used whether for compensation of any kind or not, without the prior written permission of AAP.
This service is published for information only without assuming a duty of care. AAP is not in the business of providing professional advice and gives no warranty, guarantee or other representation about the accuracy of the information or images contained in this service. AAP is not liable for errors, omissions in, delays or interruptions to or cessation of the services through negligence or otherwise.
The globe symbol and "AAP" are registered trade marks.

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Please see individual event for registration terms and conditions
 
CONFIRMATION: You can register on our estore, by phone, fax or mail. We will contact you to confirm your registration. If you have not received confirmation of your registration please contact us on 1300 304 197 to ascertain whether a place has been reserved for you.
 
PAYMENT POLICY: Payment must be received prior to attendance. Please include your payment with this registration form. Please note that all American Express and Diners Club payments are subject to a surcharge of 2.95%
 
CANCELLATIONS: Should you be unable to attend, a substitute delegate is always welcome. Alternatively, provided you notify us in writing 14 full days before the session, we will refund your registration fee, less a 15% service charge. Regrettably, no refunds will be made if less than 14 full days notice of cancellation is given. We reserve the right to substitute the presenter or change the content of the workshop at any time without notice. If we cancel a workshop for any reason, your remedy is limited to a refund of the registration fee. It is a necessity to maintain 4 or more paying delegates to receive and retain the team discount. For further discounts please see the individual events conditions of sale.
 
PRIVACY: We may occasionally contact you primarily for the purpose of direct marketing or market research. We may also disclose information about you to other members of the global Thomson Reuters group of companies for such purposes. If you would prefer not to be contacted by us for the purpose of direct marketing, please advise our Privacy Officer in writing TLRAP.privacy@thomson.com

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